We had a usability testing by an UX expert in our team on a feature that I am working upon. It was very humbling experience to listen it.
- The way I percieve our work is not the same way that users percieve it.
- Being smart comes becomes very inconvienent if it causes trouble.
- Users are trying the alternatives if main things are not working fine.
- There would be not be only mouse way of achieving this
- User could be able to do with Keyboard and Screen reader too.